Shipping & Delivery

We ship worldwide! All orders over $49.99 FREE shipping . You can also select a different / rush shipping method at checkout.

Once your order is placed, it will be reviewed, packed, and shipped with care. Orders are currently shipping in 1-3 business days of purchase. We process orders Monday through Friday, excluding federal holidays. Please note that we do not ship on weekends.

Good news: offers free shipping on all orders over $49.99 (excluding tax.)

When will my order ship?
We ask our customers to allow 1-3 business days for processing of all ground shipments. Actual transit time will depend on where the customer is located and what shipping method is chosen.

What is your standard delivery time?
Once shipped, your order will arrive within 10 to 20 business days for United States, Canada, Australia, United Kingdom, other countries can take up to 28 business days, depending on how fast customs clearances take place and due to having multiple warehouses overseas. You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.

I need to change my shipping address
Due to concerns of possible fraud with address changes, we are not able to change an address on an order that has already been placed. We can cancel the original order and ask that you place a new order again with the correct address.

How do I track my order?
When your order has shipped we will send you an email with the tracking information. Once you receive this tracking information, you will be able to track your order either by logging into or by clicking the tracking link within your shipping confirmation email. Please note, it may take up to 24 hours for your tracking information to update. Should tracking information not update after 3 days, please contact us with your order number at service@

Where is my order?
All US orders are shipped via USPS. You can track your order by clicking on the tracking number provided in your shipping confirmation. If you have any trouble, please contact service@ or live chat.

The tracking on my order does not say delivered, but I should have received it by now - can you help?
If your tracking information states that your package was not delivered (lost in transit) by the carrier within the anticipated time period, please contact immediately.

We will look into the situation and if the package is lost in transit by the carrier we will issue a refund or reship the order.

My order tracking information says it was delivered, but I never received it. What can I do?
If your tracking information states that your package was delivered by the carrier, but you have not received it, we kindly ask that you give your local post office a quick call to see if they have the package. There are times that the tracking shows delivered, but the package does not get dropped off until the next day or so. If you still have not received the order within 3 business days, please contact our customer service team at service@

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